FAQ - LASHES

What are eyelash extensions?

Eyelash extensions are made to enhance one's natural lashes by adding length, thickness and/or volume. Eyelash extensions are semi-permanent and last anywhere from 2-4 weeks. They come in a variety of different curls, thickness and lengths. 

What do I have to do before arrival to my lash extension appointment?

Prior to arriving to your appointment, please come with no eye make-up on. However, if you are coming from work, I do have products to remove your eye make-up. If you do need to remove your eye makeup upon arrival please arrive a few minutes early so that this does not cut into your service time. For optimal bonding, lashes should be make-up, oil, serum or cream free and dry a few hours before we perform the lash extension service. Any debris from oily make-up remover or left over mascara can compromise the bond. 

How are these eyelash extensions applied?

Jennifer cleanses and preps the natural lashes making sure that they are squeaky clean prior​ to application. She then applies a protective eye gel pad under the eyes – not only does this protect the eye area from pointed tweezers but also doubles as an anti-aging treatment as well. Once the eye pads are secure, Jennifer will apply eyelash extension to each natural las as long as they are strong enough. The average person has 100- 200 lashes per eye, so the end result will depend on the natural fullness and thickness of your natural lashes.  A special adhesive designed to be used for lashes, and the extensions are place 1mm away from you lash line to avoid irritation.

I keep a record of what lashes and patterns I have used on you. That way, it is easy for me to do the same or different at your next appointment. I also go over some aftercare steps you can take to extend the lift of your lashes.

How long does this procedure take?

A full set of classic eyelash extensions takes between 1.5 to 2hrs, Hybird 2 - 2.5 hrs and Volume 2.5 t 3 hours to apply. 

How often do you need to touch up / fill the extensions?

Most clients usually come in for a touch-up every 2 to 4 weeks depending of the style they choose . Jennifer highly recommends those clients that have naturally oily skin or are active (hot yoga, run, spin classes, swimmers etc) to come in sooner (2 to 3 weeks). Clients that cleanse properly (which is available for purchase at the studio) daily to help keep your lashes clean, healthy and help with the retention and longevity of our eyelash extensions.

Can I shower or workout with my lash extensions on?

Yes, of course and in fact I encourage it! Wait at least a minimum of 24 to 48  hours after a new set or fill for optimal bond.

Can I apply mascara on my lash extensions?

 It is not recommended. Mascara will clump, tangle and damage your eyelash extensions. You get your eyelash extension  - TO MAKE YOU DAILY ROUTINE QUICK AND EASY. No mascara needed :)

CANCELLATION & REFUND POLICY 

Cancellations are accepted up to 24 hours before scheduled appointments. If cancellations or rescheduling is made within 24 hours, Jennifer may ask you for a deposit for your next appointment or charge a cancellation fee prior to your next appointment. No shows automatically forfeit their deposit. If you are unhappy with the results of your appointment,  Jennifer  encourages you to communicate this, as she aspires to give you the best lashes possible. No change of mind or refunds are offered. Your payment covers products used and the time and experience spent. You are welcome to book a lash removal. In the instance of an allergic reaction, Jennifer will offer a complimentary removal.


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